Technical Support

 

We want to make sure we offer every tool possible to help you with your order. We recognize that technical difficulties may arise during printing and have technical service available 24 hours a day for any on press issues.

For technical assistance with Port Hawkesbury Paper products call:

After Hours Support (On Call 24/7):

(416) 624-3930 - Bruno D'Amato
(414) 243- 5264 - Brandon Herbert

In the event that you have a paper claim, the following tools are available to help walk you through the process. If you have questions about submitting a claim, please contact the claims department at the appropriate mill:

During Normal Business Hours:  902-625-6200

E-mail: claims@porthawkesburypaper.com

 

Claims tools - Port Hawkesbury Paper

Claims Guide

Bad Order Submission Requirements - Water Damage

Tappi Roll Numbering